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Retainers vs. Ad Hoc Support: Which Model Works Best for Your Business?

  • Michael Vasey
  • Jul 24
  • 1 min read

One of the first decisions clients face when working with Anchorpoint is: do I go for a retainer, or use support on an ad hoc basis? The answer depends on your goals, budget, and working style.

Toggle switch graphic showing “Retainer” and “Ad Hoc” options, with the switch set to the right, highlighting a visual comparison of business support models.

Retainer Model: Peace of Mind and Priority


  • Guaranteed hours each month

  • Ideal for businesses that need ongoing oversight

  • You get priority scheduling and deeper knowledge of your systems

  • Cost-effective at £45/hour with a minimum 8-hour commitment


Ad Hoc Support: Flexibility Without Commitment


  • Great for short-term projects or one-off clean-ups

  • Billed at £50/hour

  • No ongoing obligation

  • Ideal for "call me when you're drowning" scenarios


Which Model Is Right for You?


Situation

Best Fit

Regular recurring admin or reporting

Retainer

Infrequent but urgent support

Ad hoc

Long-term strategic help

Retainer

Specific project

Ad hoc

Not sure what you need yet? Let's have a no-pressure chat and find the model that works for you.



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